The Quality of Work-Life Study is a unique industry-university research partnership established to identify work-family challenges of low-wage hourly workers and design appropriate interventions to reduce their consequences. In this pilot project—the first phase of a larger research project—we will study employees in front-line hourly jobs in the healthcare industry, identify key challenges for the employees and their supervisors, and formulate an intervention to address these issues. Specifically, we are studying workers in front-line food service and maintenance jobs at two hospitals that are staffed and managed by a national quality of life services firm.
The Quality of Work-Life Study has three specific aims:
- To systematically document the job and workplace conditions (e.g. scheduling and supervisor practices) of front-line workers in food service and maintenance positions.
- To identify the job and workplace factors that contribute to work-life conflict, work-life fit, occupational health and productivity
- To formulate a workplace intervention to address low-wage hourly employee work-family issues.
This study is being co-led by Dr. Jennifer Swanberg and Dr. Maureen Perry-Jenkins of the University of Massachusetts-Amherst. Funding for the first phase of the Quality of Work-Life Study is partially funded by the University of Maryland School of Social Work’s Competitive Innovation Research program, with in-kind support from the industry research partner.